Talens Australia Terms and Conditions

The following Trading Terms & Conditions (Terms & Conditions) relate to the sale and delivery of goods from Talens Australia (ABN: 67 630 199 576).

PO Box 80 Moorabbin VIC 3189

Use of this website is subject to the Terms of Use.

For the purposes of these Terms & Conditions, a reference to “goods” is a reference to the products, goods, or stock sold or delivered by Talens Australia to the customer.


All prices listed are inclusive of GST and are in Australian Dollars. Prices listed are subject to variation without notice.


Every effort has been made to accurately display the colours of our products which appear on the site. However, the actual colours you see may vary depending on your screen.


The minimum order value is $100. Orders below $100 will be subject to freight charges. All orders must be placed and paid for on the talens.com.au website.

Stock availability is accurate at the time of purchase. However, if there is an out-of-stock issue, we will notify you as soon as possible. We do not accept backorders unless special arrangements have been made.

Not all items are available for online purchase. These will be marked as unavailable on the website. To find out where these items can be purchased please contact us or use the link provided.



Please choose items carefully as we do not provide refunds for change of mind. This includes when a customer has found a cheaper product elsewhere, has bought a gift that is unsuitable, or their circumstances have changed and they no longer require the goods or if the customer is unable to provide proof of when and where the item was purchased.

Refunds may be offered where:

  • A product is faulty
  • The product does not match the sample or description on the website

Where required, our team will do their best to provide a suitable solution such as repair, replacement or refund. For further details please refer to our Returns Policy



The customer must advise Talens Australia of any claim for damaged or faulty goods within 10 days of the date of invoice. Any claims must be fully documented and the invoice number and Proof of Delivery reference must be provided. Where goods are identified as being damaged in transit the proof of delivery notice must reflect this and be signed for as "damaged". All claims will be subject to investigation by Talens Australia before a decision is made.

Payment Terms

Payments must be made by credit card (Mastercard or Visa) during the checkout process. Unless an order is completed and payment is received, the order will not be processed.


Flat rate shipping of $12.50 is payable by the customer for orders under $100 or if the order contains bulky, hazardous or flammable items, which have special freight requirements flat rate shipping of $25 applies. For further details see our Shipping policy. 



All orders will be dispatched as soon as possible. For in-stock items, orders with be dispatched in 1-3 business days. In the event that an item is out of stock, this will be identified and a refund will be processed. Back orders will not be kept unless specific arrangements have been made. All back orders will be dispatched automatically when goods are back in stock. All shipments are offered as standard road freight. Talens Australia reserves the right to select a suitable carrier and service. We are therefore unable to ship to PO Boxes and in most cases a signature is required on delivery. If no one is available to sign, a redelivery will be required and this may incur additional fees. We offer the option to mark goods with the Authority to Leave to avoid any additional charges. Where Authority to Leave is selected, all risk and responsibility passes to the purchaser once the goods have been left by the driver.

Risk and Title

Talens Australia retains ownership of, or title in, all goods supplied by it and reserves the right to dispose of the goods until such time as payment is made in full and all liability for amounts owing by the customer to Talens Australia is discharged.

The risk in all goods sold or supplied passes to the customer on delivery to the customer.

Terms apply to all Orders

The customer agrees that these terms apply to all orders placed with Talens Australia, notwithstanding any other agreement or arrangement, whether subject to these terms or not, between the parties.

If the customer acts in the capacity as Trustee of any Trust, the customer acknowledges and agrees that these terms apply to any order for the purchase of goods and services from Talens Australia Sports in its own right and in its capacity as Trustee of any such trust and that the rights of indemnity available to the Trustee will not be abrogated.


When you order through this website a secure server is used. The server encrypts the information you send through this website. We make no warranty in respect of the strength or effectiveness of that encryption and we are not responsible for events arising from unauthorised access to the information you provide.

Privacy Policy

We undertake that we will comply with the Talens Australia Privacy Policy as detailed on the Company’s website.


This website and its content is the property of Talens Australia and are subject to copyright.

The contents of this website and the website as a whole are solely intended for personal, non-commercial use. Any use of this website and its content for purposes other than personal and non-commercial use, or any use of the trademarks displayed on the website, is prohibited without the prior written permission from Talens Australia.


This website may be accessed in Australia and throughout the world. However, there is no offer in or by this website to sell any product or service in any country outside Australia and no representations that the content of this website complies with the laws of any country outside Australia. If you access this site from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access the site. The use of this site is governed by, construed and enforced in accordance with the laws of Victoria, Australia.

Updated February 2024.