Shipping Policy
Shipping Policy
The following shipping policy applies for orders delivered within Australia only.
Talens Australia offers FREE shipping on all orders of $100 or more.
For orders under $100 a flat rate shipping of $12.50 is available.
For orders including bulky, hazardous, dangerous or flammable items a flat rate shipping charge of $25.00 applies.
Items requiring this special freight arrangement are marked with the caution symbol on the left. A note will also appear in the shopping cart on the relevant items.
All shipments are offered as standard road freight. Talens Australia reserves the right to select a suitable carrier and service.
Please note that in most cases the deliveries will require a signature and therefore we are unable to ship to PO Boxes. If a delivery is missed a re delivery will be required which may incur an additional fee. We offer the option to mark goods with the Authority to Leave to avoid any additional charges. Where Authority to Leave is selected, all risk and responsibility passes to the purchaser once the goods have been left by the driver.
Shipping Times
Orders will be shipped from Melbourne within 2 working days. Shipping times will vary depending on the destination. The following is a guide only.
Destination | Duration |
Melbourne/Sydney/Adelaide | 3-5 working days |
Brisbane/Canberra/Hobart | 4-6 working days |
Perth/Darwin | 7-10 working days |
Regional VIC/NSW/SA | 4-6 working days |
Regional QLD/TAS | 5-10 working days |
Regional WA/NT | 10-15 working days |
International Shipping
Talens Australia is only able to ship products within Australia. For international customers, please visit www.royaltalens.com to find a store in your country.